Privacy Policy

1. Introduction

Starkwood Properties Inc. ("Starkwood," "we," "us," or "our") is committed to protecting the privacy and personal information of our website visitors, inquirers, and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at starkwood.com.ph or interact with us through our inquiry forms, contact channels, or site viewing requests.

By using our website or submitting your information through our forms, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or submit your personal information.

This Privacy Policy is in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

2. Information We Collect

We may collect the following types of personal information when you interact with our website or contact us:

Personal Information You Provide

• Full name
• Email address
• Mobile phone number
• Preferred inquiry type or project interest
• Preferred viewing date and time
• Message or inquiry content
• Number of guests for site viewing
• Preferred contact method

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on the website
• Referring website or source
• Device type and operating system
• Cookie data and session information

3. How We Use Your Information

Starkwood Properties Inc. uses the information we collect for the following purposes:

• To respond to your inquiries about our projects, availability, and pricing
• To confirm and schedule site viewing appointments
• To send you project information, brochures, or updates you have requested
• To follow up on your inquiry and provide assistance throughout the buying process
• To improve our website, services, and user experience
• To comply with legal obligations and regulatory requirements
• To protect the security and integrity of our website and business operations
• To send relevant property updates or announcements, with your consent

We will not use your personal information for purposes other than those stated above without your prior consent.

4. How We Share Your Information

Starkwood Properties Inc. does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, managing inquiries, or conducting business operations, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Starkwood Properties Inc., our clients, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable data privacy laws.

5. Data Security

Starkwood Properties Inc. implements appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure data transmission using SSL/TLS encryption
• Access controls limiting who can view personal information
• Regular review of data collection and storage practices
• Staff training on data privacy and security practices

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences for a better experience.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights regarding your personal information:

• Right to be Informed: You have the right to know how your personal information is being collected and used.
• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal information, subject to legal and contractual obligations.
• Right to Object: You may object to the processing of your personal information for certain purposes.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used format.
• Right to Lodge a Complaint: You may file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact us using the information provided in Section 11 of this policy.

8. Third-Party Links

Our website may contain links to third-party websites, including Google Maps, social media platforms, and other external resources. These third-party websites have their own privacy policies, and we are not responsible for their content or privacy practices.

We encourage you to review the privacy policies of any third-party websites you visit through links on our website.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

10. Changes to This Policy

Starkwood Properties Inc. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: